First Aid Awareness

About This Course

First aid is a vital skill in hospitality, where fast-paced environments mean accidents and medical emergencies can happen at any time. This course gives you the confidence to recognise common injuries, respond safely, and take the right action until professional help arrives.

You will learn the basics of first aid, how to manage workplace injuries, how to respond to medical emergencies, and how to prepare for unexpected situations. This course is designed for all hospitality staff and focuses on simple, practical steps that can make a real difference in an emergency.

In this course, you will learn:

Why first aid is essential in hospitality settings

Legal responsibilities and safe practices for employees

How to recognise and manage cuts, burns, sprains, and fractures

How to respond to choking, allergic reactions, fainting, and cardiac events

How to handle food poisoning, dehydration, diabetic episodes, and seizures

How to maintain a first aid kit and follow emergency procedures

How to communicate with emergency services clearly and confidently

Each chapter includes a short quiz, with a final assessment at the end of the course. Successful completion earns a certificate in First Aid Awareness.

Course Curriculum

6 Chapters

Chapter 1 - Introduction to First Aid in Hospitality

Highlights the importance of first aid, legal responsibilities, and common incidents in hospitality such as cuts, burns, choking, and allergic reactions.

Chapter 2 - Basic Principles of First Aid

Covers the Three Ps: Preserve life, Prevent further injury, Promote recovery, and explains the key qualities and safety practices of a first aider.

Chapter 3 - Recognising and Managing Workplace Injuries

Explains how to identify and treat cuts, burns, sprains, and fractures with step-by-step guidance on safe and effective responses.

Chapter 4 - Dealing with Medical Emergencies

Teaches how to handle choking, allergic reactions, fainting, shock, and cardiac emergencies through calm, quick, and confident action.

Chapter 5 - First Aid for Common Illnesses

Outlines first aid for food poisoning, dehydration, diabetes-related issues, and seizures, ensuring timely and appropriate care.

Chapter 6 - Preparing for Emergencies in Hospitality

Covers maintaining first aid kits, understanding emergency procedures, and effective communication with emergency services.