Everything you need to know before onboarding your team.
What is Pocket Trainer LMS?
Pocket Trainer LMS is a hospitality-focused learning management system (LMS) that helps restaurants, cafés, and hotels train their teams. It combines digital food & drink bibles, bespoke & ready-made courses, quizzes, compliance tracking, and staff communication in one easy-to-use mobile app.
How does Pocket Trainer improve staff onboarding?
New hires can access training materials, SOPs, and menu knowledge from day one, directly on their phone. Operators report that service-readiness times are cut in half - from weeks to days - because training is no longer limited to in-person sessions or printed manuals.
Why is Pocket Trainer better than generic LMS platforms?
Unlike generic LMS systems, Pocket Trainer is purpose-built for hospitality. Features like food & drink guides, allergen filters, training calendars, and leaderboards are designed for multi-site operators where turnover is high and training must be fast, consistent, and engaging.
Can managers track staff progress in real time?
Yes. The Manager Dashboard and analytics tools let supervisors track completions by role, outlet, or individual employee. This makes it easy to spot gaps, support coaching, and prepare for performance reviews with clear, data-driven insights.
Does Pocket Trainer help reduce staff turnover?
Absolutely. Staff feel more confident and engaged when they have continuous access to training and clear growth pathways. Restaurants using Pocket Trainer report up to 20% lower turnover thanks to smoother onboarding, recognition of skills, and ongoing development opportunities.
Is Pocket Trainer useful for compliance and audits?
Yes. The certificates module automatically issues certificates, tracks completions, and generates instant audit-ready reports. This makes passing inspections and staying compliant faster and easier for both managers and HR teams.
Can Pocket Trainer be used across multiple restaurant locations?
Pocket Trainer is built for multi-site operators. Brands with dozens of outlets use it to roll out menu changes, update SOPs, and keep all staff aligned in real time - no matter the location or shift.
How does Pocket Trainer improve guest satisfaction?
Well-trained teams deliver better service. By giving staff instant access to food, cocktail, and wine knowledge - including allergens and recommendations. Pocket Trainer empowers employees to upsell confidently and create memorable guest experiences.
Is Pocket Trainer mobile-friendly?
Yes. Pocket Trainer is designed mobile-first. Staff can learn on-shift, off-shift, or even while commuting on our app. Managers can push updates, assign tasks, and track completions directly from their phone or laptop.
What results can operators expect from using Pocket Trainer?
Operators see measurable results: 5–15% increase in average check size (through confident upselling). 20% reduction in staff turnover. 50% reduction in managers’ office time. 90% less printing by moving away from paper manuals.