Time Management

About This Course

In hospitality, time is one of your most valuable tools—and how you use it shapes everything from guest satisfaction to your own stress levels. This course helps food and beverage professionals plan, prioritise, and manage their time more effectively, so they can stay focused, productive, and in control of busy shifts and daily tasks.

In this course, you will learn:

• Why time management is essential in hospitality environments

• How to plan and prioritise using SMART goals and proven methods

• The benefits of taking notes, staying prepared, and reducing distractions

• Tools for managing email, delegating tasks, and following up with your team

• Common time traps and how to avoid them

• Practical tips to improve daily focus, reduce stress, and reclaim free time

Each chapter includes a short quiz, with a final assessment at the end of the course. Successful completion earns a certificate in “Time Management.”

Course Curriculum

3 Chapters

Chapter 1 - Time Management Essentials

Explains what time management is, why it matters, and its benefits—such as reduced stress, higher productivity, better organisation, and improved work-life balance.

Chapter 2 - Time Management Principles

Covers key techniques like planning SMART goals, prioritising tasks with the Eisenhower Matrix, being prepared, delegating effectively, following up, and managing emails efficiently.

Chapter 3 - More Useful Tips

Advises against multitasking, encourages scheduling personal focus time, and promotes keeping workspaces organised to maintain efficiency and clarity.