Stress Management

About This Course

Hospitality is fast-paced, demanding, and often stressful. Knowing how to manage stress effectively helps you stay focused, perform better, and support your wellbeing. This course gives food and beverage professionals practical tools to handle pressure during service, prevent burnout, and build long-term emotional resilience.

In this course, you will learn:

• What stress is and how it affects performance, mood, and health

• Common causes of stress in hospitality environments

• Quick stress-relief techniques you can use during a busy shift

• How to build long-term resilience through mindset, habits, and support

• Time management and communication tools to reduce daily pressure

• How to stay calm, focused, and professional under pressure

Each chapter includes a short quiz, with a final assessment at the end of the course. Successful completion earns a certificate in “Stress Management For Hospitality Staff.”

Course Curriculum

4 Chapters

Chapter 1 - Introduction to Stress Management

Defines stress and its effects on physical, emotional, and professional health. Explains common stressors in the hospitality industry and introduces basic coping principles.

Chapter 2 - Managing Stress – Quick Relief and Lasting Strength

Provides practical methods to reduce stress immediately through breathing, relaxation, and mindset techniques, along with ways to build long-term resilience and healthy habits.

Chapter 3 - Managing Stress in High-Pressure Environments

Focuses on time management, prioritisation, communication under stress, emotional control, and creating a personal stress resilience plan for demanding work settings.

Chapter 4 - Conclusion and Key Takeaways

Summarises main lessons on understanding stress, applying short-term and long-term coping techniques, supporting team members, and maintaining self-care for long-term success.